Here at Clockwork Synergy we are always on your side. Ordered the wrong size? No problem! You tell us your issue and we will work with you to resolve any matters. Our first priority is providing you with a Quality product that makes you satisfied. Our online store is designed to provide you with a safe and secure environment to browse our product catalog and shop. If you have any questions or concerns, contact us either through the appropriate means as specified on the contact page or through email!
We reserve the right to revise these terms and conditions from time to time. When we make changes, we will post them here. You may wish to check this section from time to time, because your use of the Site following any changes indicates your agreement to be bound by those modifications.
1. WARRANTY & REFUND POLICY
1.A CLOCKWORK SYNERGY LIMITED WARRANTY
Clockwork Synergy offers warrantee for all watch straps (“the product”) purchased directly from the company (“Clockwork Synergy, LLC”) within a 60 day period from the date of purchase (“the warranty period”). All nylon bands and hardware have an extended warranty of one (1) year after purchase. If defect is found within the warranty period, Clockwork Synergy will comply with a company return/refund policy subject to applicable laws: (a) replace straps with proven defect(s) (as determined by the company); OR once the company has obtained possession of any items having defect(s), (b) a refund in the amount which is equivalent to the buyer’s purchase price. THIS DOCUMENT WILL NOT HOLD ANY LEGALITY in the event that the Product being returned: (a) was installed in a manner NOT deemed suitable; OR if (b) the Product acquired the specified defect as a result of abuse, accident, modification, altercation or any other cause(s) outside of the control of Clockwork Synergy, LLC.
ALL IMPLIED WARRANTIES OF MERCHANTABILITY FOR A PARTICULAR PURPOSE WITH RESPECT TO THE PRODUCTS ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY. ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANT OF NON-INFRINGEMENT, ARE DISCLAIMED. Some jurisdictions fail to accommodate for these limitations. In lieu of such an event (failure to accommodate), all above limitation may not apply to you. The rights offered by this warranty may differ from those offered by local jurisdiction.
Claims process: All claims made in effort to obtain validity as holding defect (see above) MUST BE MADE within the companies (Clockwork Synergy, LLC) specified “warranty period” as laid-out above. Consumers MUST offer valid (a) Return Material Authorization (“RMA”) to Clockwork Synergy, LLC and (b) return all products seeking return to the address specified by Clockwork Synergy in connection with the RMA. By sending the Product, Consumer agrees to transfer ownership to Clockwork Synergy. Clockwork Synergy may not return the original product to the consumer. Clockwork Synergy warrants that any repaired or replaced product is covered for the remainder of the original Warranty Period. If the claim is justified based on Warranty, Clockwork Synergy shall bear the cost of shipping the repaired or replaced product to the consumer. Any product returned to Clockwork Synergy without a valid warranty claim or without a RMA may be rejected, returned at sender’s cost (subject to prepayment) or disposed of in Clockwork Synergy’s sole decision.
1.B CLOCKWORK SYNERGY REFUND POLICY:
Clockwork Synergy works very hard to provide our consumers with a product that they will love. However, we realize that the product you receive from Clockwork Synergy may not be exactly what you expected. Should this rare occurrence take place, the original retail purchaser of the product may return all Clockwork Synergy purchased in the original transaction, in their original condition, with the original receipt and packaging, within 60 days of the date of purchase. Clockwork Synergy will exchange it or provide a full refund of the original purchase price. Please note that this policy only applies to products that you purchase directly from Clockwork Synergy. This is in addition to your legal rights and your rights under the Clockwork Synergy sixty (60) day warranty referred to above.
2. EXTERNAL LINKS (THIRD PARTY WEBSITES) – LIABILITY OF USE
To the extent that this Site contains links to outside services and resources, including other websites, the availability and content of which Clockwork Synergy does not own, operate or control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service, resource or website. Any such links are provided solely as a convenience to you. If you click on these links, you will leave this Site. Clockwork Synergy makes no representations or warranties concerning and is not responsible for the content, information or other material on or accessed from any other websites that are not owned, operated or controlled by Clockwork Synergy. Your linking to this web site, off-site pages or other sites is at your own risk and without the consent of Clockwork Synergy.
Although links to third party websites or resources (Third Party Sites) may be found on this domain (https://www.clockworksynergy.com/), Clockwork Synergy cannot be held reliable for any content, material, products, advertising or any other dangerous/harmful materials found within/upon entry to such Third Party Sites. Clockwork Synergy does not assume liability or the responsibility for actions, product and content of the Third Party Sites. By linking to a third party website, this does not imply, nor does it indicate any form of partnership between the third party site and Clockwork Synergy. In a situation where you deem a third party website as potentially harmful, you are encouraged to contact us and also read any security/privacy policies provided at the third party website.
3. SITE CONTENTS
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, audio, video clips, text, “look and feel”, layout, graphics, messages, files, documents, and written and other materials that appear as part of the Site (collectively, the “Contents”) whether publicly posted or privately transmitted, as well as all derivative works are property owned, controlled, licensed or used with permission by Clockwork Synergy, LLC, and/or subsidiaries and affiliates (collectively, “Clockwork Synergy”) or other parties that have licensed to or otherwise permitted their material to be used by Clockwork Synergy. The Site as a whole and its Contents are protected by copyright, trademark, trade dress and other laws and all worldwide right, title and interest in and to the Site and its Contents are owned by Clockwork Synergy or used with permission. Clockworksynergy.com, Clockwork Synergy, the Clockwork Synergy logos, the slogan “Instantly Add a Little Class to your Wardrobe” and all other trademarks appearing on this Site are trademarks of Clockwork Synergy or are licensed or used through acknowledgment and/or agreement of the owner by Clockwork Synergy. You agree not to display or use such trademarks without Clockwork Synergy’s prior written consent. Clockwork Synergy disclaims any proprietary interest in trademarks, service marks, logos, slogans, domain names and trade names other than its own.
4. VISITOR RIGHTS
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to [email protected]
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
To get in touch with Clockwork Synergy, please visit the Contact page where a list of resources can be found.